Aftersales & Marketing Unit Manager

Detail

【Job Description】
-Organizational, predicable to prevent trouble occurring in Aftersales Service business.
-Ability to supervise and lead a team to service and support customers.
-Monitor, coordinate, and report the status of project and delivered products and ensure timely follow up.
-Implementation and administration of long-term service contract with power plant owner.
-Prepare and submit proposal/invoice, negotiate commercial terms, record sales and services.
-Handle documentation, trading, shipments for the transaction with customers and venders.
-Prepare and give presentation about specification, features and benefits of products and/or services to customers.
-Create and complete subcontracts with vendors.
-Negotiate commercial terms with customers and vendors and record sales and services.
-Serve as a liaison between the customers, company and Japan Headquarters.
-Assist customers for any troubleshooting and any failures arise from products, parts or services provided by the company.
-Troubleshoot and problem solving by involving various departments based on the needs of the company.
-Report activities and feedback from customers to various stakeholders.
-Support any commercial disputes or tasks required by Japan Headquarters for service business.
-Support internal teams in cross-function tasks related to sales and service operation.
-Seek alignment from various stakeholders.
-Responsible for other tasks as may be required from time to time by the company or Japan Headquarters.

【Qualification】
-Thai nationality. (40 – 45 years old is preferable)
-Bachelor’s degree or Higher in any field.
-More than 5 years of relevant experience in sales, commercial, proposals, contractual agreements, and business administration, preferably with engineering background of similar products in Power and Energy industry.
-Excellent verbal and written communication skills in English, including ability to effectively communicate with internal and external -Customers. Business Level in Japanese Language is an added advantage to communicate with Japan Headquarters and prepare the business plans, sales and technical proposal specifications and contract documents.
-Excellent computer proficiency (MS Office).
-Excellent understanding of contractual terms, trade administration, general import and export trade and incoterms.
-Excellent skills to convince the others with reasonable background and propose the win-win solution.
-Preferable to have a knowledge of commercial and technical terms in power plant business.
-Experience working with Japanese companies and familiarity with Japanese work culture is an added advantage.
-Strong Knowledge of Gas Turbine Combined Cycle Power Plant Equipment maintenance and Long-Term Service Agreement.
-Flexibility and openness to accommodate additional work hours when required.
-Comfortable with both upcountry and overseas travels.
-Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary output.
-Must have the strongest commitment to comply with the compliance policy of the Company.
-Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
-Outgoing and positive personality ability to build relationship quickly and effectively.
-Updated on market trends of power generation business.
-Ability to collaborate effectively in a diverse and multicultural environment, and willingness to adapt to new work practices
-Strong Customer service-oriented spirit.
-Excellent time management and multi-tasking capability.

【Allowance & Benefit】
-Phone allowance
-Commuting allowance
-Position allowance
-Bonus
-Etc. (As per company's rule)

【Working Hour】
Monday-Friday (8.00-16.30 / 8.30-17.00)