Sales Support (Japanese Seasoning Manufacturer)

Detail

【Job Description】
1. Sales Operations Support
- Support the sales team in preparing sales documents, contracts, and reports.
- Coordinate customer orders, delivery schedules, and inventory availability.
- Monitor order processing to ensure timely and accurate delivery.
- Monitor and cross-check the accuracy of all documentation such as Invoice, PO, and other required documents.
- Manage and monitor inventory.
- Handle inquiries from sales teams, customers, and other departments, including follow-up on related matters.
2. Coordination & Communication
- Coordinate with internal departments such as logistics, warehouse, production, finance, and accounting.
- Communicate with the sales team regarding order updates, shipment schedules, and related matters.
- Assist in resolving customer complaints and operational issues.
3. Team Supervision
- Supervise and guide sales support staff in daily operations.
- Assign tasks and monitor team performance.
- Train new team members and improve team efficiency.
4. Data & Reporting
- Prepare sales reports, forecasts, and KPI tracking.
- Maintain accurate customer and sales records in the system.
- Analyze operational issues and propose improvements.
5. Process Improvement
- Improve workflow and sales support procedures.
- Ensure compliance with company policies and documentation standards.
- Support management in special projects and operational planning.
6. Additional related duties as assigned.
- Other inquiries (if any) such as preparing samples to sales, sending at post office to domestic or overseas customers, etc.

【Qualification】
- Education: Bachelor’s degree up
- Experience in sales support, customer service, import & export, or sales coordination.
- English: Intermediate - Business (For internal communication with Japanese managers)
- Proficiency in Microsoft Office & ERP systems.

[Preferred personality]
- Attention to detail, Leadership, Communication skills, Time management
Coordination ability, Problem-solving, Customer service mindset

【Allowance & Benefit】
- Transportation(Maximum 100THB/day, daily amount depends on the distance from home to office)
- Provident Fund (After Probation)
- OT allowance (if necessary to work OT)
- Medical Insurance (After Probation)
- Medical Check (After Probation, one time per year [Oct - Nov])
- Annual leave (After probatoion, Max 6 days (depends on join Month for first year))
- Business leave (5 days, From the beginning)
- Bonus (1 time/year, 2 times payment (Dec & Feb or Mar), depends on company business situation)
- Salary Increment (1time/year, Mar)
- Gasoline fee (THB 7/km, for business go out with own car if any)
- Express way / Parking fee / Public Transportation (Pay back actual cost, if any)

【Working Hour】
8:00 - 16:30 (12:00 - 13:00 Break)
Monday - Friday